FREQUENTLY ASKED QUESTIONS

1. How long is a typical massage session, and what should I expect during my first appointment?

- Our sessions are scheduled by the amount of time during the massage, so if you booked a 60 minute massage, you will get from the booked start time 60 minutes. During your initial appointment, your therapist will conduct a brief consultation to understand your specific needs and preferences. We have set aside an extra 15 minutes for you to fill out your initial visit form before your first appointment, unless you filled it out prior to the appointment online. We do recommend to arrive 15 minutes prior to your appointment to ensure there is plenty of time.

2. What types of massage do you offer, and how do I know which one is right for me?

- We offer a variety of massages, including Swedish, deep tissue, myofascial release, neuromuscular therapy, cupping, microcurrent point stimulation, prenatal, aromatherapy and more. If you're unsure, our therapists will guide you based on your goals, preferences, and any specific concerns you may have.

3. Is it okay to communicate with the therapist during the massage regarding pressure or specific areas of focus?

- Absolutely. Communication is key to a successful massage. Feel free to let your therapist know about your comfort level, pressure preferences, or if you have any particular areas you'd like them to focus on.

4. What should I wear during a massage, and will my privacy be respected?

- Wear comfortable clothing or undress to your level of comfort. Our therapists are trained to respect your privacy and ensure you are appropriately covered throughout the session.

5. Can I book a massage if I have certain health conditions or concerns?

- In most cases, massage is beneficial. However, if you have specific health concerns, please inform us during the consultation or consult with your healthcare provider before scheduling to ensure it's safe for you.

6. Are your massage therapists certified and experienced?

- Yes, all our therapists are licensed and experienced professionals. They undergo rigorous training and stay updated on the latest techniques to provide you with a high-quality and safe massage experience.

7. Do you offer gift certificates, and how can I purchase them?

- Yes, we offer gift certificates for all our massage services. You can purchase them online through our website or in person at our location.

8. What is your cancellation policy?

- We have a 24-hour cancellation policy. If you need to reschedule or cancel your appointment, please notify us at least 24 hours in advance to avoid any cancellation fees. Fees will include the full-service amount or loss of one package session. You can view the whole policy here.

9. I’m pregnant, can I get a massage?

Yes! It is usually recommended to wait until after the first trimester, but that is only because the risk of miscarriage is higher; there is nothing we would do that would cause miscarriage unless we were NOT notified. There are acupuncture points as well as heat techniques that would not be recommended until the last trimester. If you think you could be pregnant or there is a chance, please let us know prior to your session.

10. What lubricant do you use?

We use 100% Organic Jojoba oil for our massages.

11. I have an allergy, what do I do?

Please, inform us of any allergies before your appointment. We will sometimes diffuse essential oils but will omit that if we are notified of your allergy before your appointment. We use all non-toxic products in our space; free of fragrances and toxic chemicals, including our laundry detergents and hand soaps. We assure you everything is properly sanitized and cleaned daily.

12. Do you provide couples massages?

We currently do not offer couples massages in the same room, but if scheduling permits, we can get you both scheduled for the same time. Due to only two therapists working per day, it can be difficult to get these booked, but not impossible; it might just be a few weeks out.

Feel free to contact us if you have additional questions or if there's anything else we can assist you with.